Centry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at trycentry.com and our Meta ads optimization platform (collectively, the "Service").
1. Information We Collect
Account Information: When you sign up for Centry, we collect your name, email address, and business information you provide during registration.
Meta Ads Data: When you connect your Meta (Facebook) ad account, we access campaign performance data including ad spend, impressions, clicks, conversions, ROAS, CPA, CPM, and related metrics. We access only the data necessary to provide the Service. We do not access your personal Facebook profile, messages, or social content.
Usage Data: We collect information about how you interact with the Service, including log data, device information, browser type, and pages visited.
Waitlist Information: If you join our early access waitlist, we collect your email address through our form provider, Tally.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Monitor and optimize your Meta ad account performance based on your configured guardrails
- Execute automated optimizations such as budget rebalancing, ad set scaling, and anomaly detection
- Send you service-related communications, updates, and alerts
- Respond to your requests and provide customer support
- Analyze usage patterns to improve the Service
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information or ad account data to third parties. We may share information only in the following circumstances:
- Service Providers: We work with trusted third-party providers (hosting, analytics, email) who process data on our behalf under strict confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication, and access controls. Your Meta access tokens are encrypted at rest and are never exposed to unauthorized parties.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. If you disconnect your ad account or close your Centry account, we will delete your ad performance data within 30 days. We may retain certain information as required by law or for legitimate business purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Disconnect your Meta ad account at any time
- Opt out of marketing communications
To exercise any of these rights, contact us at privacy@trycentry.com.
7. Meta Platform Data
Our use of information received from Meta APIs adheres to the Meta Platform Terms and Developer Policies. We request only the minimum permissions necessary to provide the Service. You can revoke Centry's access to your Meta ad account at any time through your Meta Business Settings.
8. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how the Service is used. You can control cookie settings through your browser preferences.
9. Third-Party Services
The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: