These Terms of Service ("Terms") govern your access to and use of the Centry website at trycentry.com and the Centry Meta ads optimization platform (collectively, the "Service") operated by Centry ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
2. Account Registration
To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access to your account.
3. The Service
Centry provides automated monitoring and optimization of Meta (Facebook/Instagram) advertising accounts. The Service may perform actions on your connected ad account including, but not limited to:
- Adjusting campaign and ad set budgets
- Pausing or enabling ad sets and ads
- Rebalancing budget allocation across campaigns
- Detecting and responding to performance anomalies
All automated actions are performed within the guardrails and thresholds you configure. You acknowledge that you are responsible for reviewing and configuring these settings.
4. Meta Account Access
By connecting your Meta ad account to Centry, you grant us permission to access your ad account data and perform optimization actions on your behalf. You represent that you have the authority to grant this access and that doing so does not violate any agreements you have with Meta or any third party.
You may disconnect your Meta ad account from Centry at any time, which will immediately stop all automated actions. You can also revoke access through your Meta Business Settings.
5. No Guarantee of Results
While Centry is designed to optimize your ad performance, we do not guarantee specific results, including any particular ROAS, CPA, revenue, or other performance metrics. Advertising performance is influenced by many factors outside our control, including market conditions, competition, creative quality, product-market fit, and changes to Meta's platform and algorithms.
The Service is a tool to assist your advertising efforts, not a replacement for sound business judgment and marketing strategy.
6. Fees and Payment
Centry may offer free and paid plans. Pricing, billing cycles, and payment terms will be communicated to you before you are charged. All fees are non-refundable unless otherwise stated. We reserve the right to change pricing with 30 days' notice.
7. Your Responsibilities
You agree to:
- Provide accurate account and business information
- Configure appropriate guardrails and budget limits for your ad account
- Review actions taken by Centry on your account regularly
- Comply with Meta's Advertising Policies and Terms of Service
- Maintain sufficient funding in your Meta ad account for the budgets you configure
- Not use the Service for any unlawful purpose or to promote prohibited content
8. Intellectual Property
The Service, including its design, features, code, and content, is owned by Centry and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. You may not copy, modify, distribute, sell, or reverse engineer any part of the Service.
9. Data and Privacy
Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by law, Centry and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Service.
Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid to Centry in the 12 months preceding the claim.
You acknowledge that automated ad optimization involves inherent risks, including the possibility of increased ad spend, decreased performance, or unintended budget allocation. You agree that Centry is not liable for financial losses resulting from automated actions taken within your configured guardrails.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
12. Indemnification
You agree to indemnify, defend, and hold harmless Centry and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights, including Meta's platform policies.
13. Termination
You may terminate your account at any time by disconnecting your Meta ad account and contacting us. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately, and we will delete your ad account data in accordance with our Privacy Policy.
14. Modifications to the Service and Terms
We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time. We may also update these Terms from time to time. Material changes will be communicated via email or through the Service. Your continued use after changes constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts located in Broward County, Florida.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Centry regarding the Service and supersede all prior agreements and understandings.
18. Contact Us
If you have questions about these Terms, contact us at: